How do I get to the Pledge Manager now that the campaign is over?
Now that the campaign is over, you can manage your pledge in the BackerKit Pledge Manager: http://rtdt-2.backerkit.com Or https://www.backerkit.com/c/users/active_projects
Your direct link to your survey should have been emailed to you. If you have not received it, be sure to check your spam folders and add backerkit.com or [email protected] to your approved senders.
Last updated: July 26, 2023 12:09
Are the stretch goals from the first campaign available/included?
All of the stretch goals from the first campaign are already incorporated into the game. There are no separate stretch goals.
Last updated: July 27, 2022 06:49
How do I know if I'm getting the sign-up bonus advantage trackers?
There was a special sign-up on BackerKit for the advantage trackers, sent out to prior email list members, posted on social media, and generally publicized. We will match backers using their BackerKit email against that list. If you signed up for the trackers and back for at least one item offered in the campaign, you will receive the trackers for free, and they will automatically show up as part of your pledge in the pledge manager after the campaign is over. Alternatively, they will be available as an add-on for $5 in the pledge manager and are part of the Coffers 2 add-on in plastic. If you are unsure of whether or not you are receiving the trackers, please wait until the pledge manager opens, and we will resolve the issue at that time.
Last updated: July 25, 2022 22:41
Are there any rules changes in the 2nd printing of the base game? How can I get a copy of the new rulebook?
There is only one substantive rules change. When a fourth skull would be placed on a building, the building is destroyed, and all four skulls are removed from the game. In the prior version, the fourth skull was returned to the supply. In practice, very few games were ending in a loss as a result of the skull supply running out, and this simplifies the general rule. Other than that, we corrected a typo and clarified some existing rules. The new version of the rulebook will be available to download in pdf format, and the substantive rule change will appear in the Covenant rulebook.
Last updated: July 25, 2022 22:17
Shipping and VAT clarifications
As indicated on the shipping chart, some regions have VAT included in their shipping charges. For the following regions, VAT is included in the line that only shows as Shipping on the pledge manager. United Kingdom (UK) European Union - Austria (AT), Belgium (BE), Bulgaria (BG), Croatia (HR), Cyprus (CY), Czech (CZ), Denmark (DK), Estonia (EE), Finland (FI), France (Fr), Germany (DE), Greece (GR), Hungary (HU), Ireland (IE), Italy (IT), Latvia (LV), Lithuania (LT), Luxembourg (LU), Malta (MT), Netherlands (NL), Poland (PL), Portugal (PT), Romania (RO), Slovakia (SK), Slovenia (SI), Spain (ES), Sweden (SE)
Last updated: October 20, 2022 12:31
Is there a playthrough of the Covenant expansion in action?
We are working on scheduling a playthrough for some time during the campaign. We’ll keep you posted.
Last updated: July 26, 2022 06:39
What is the refund policy?
You can cancel for a full refund at any time prior to the end of the campaign. After the campaign ends but before shipping starts, you can cancel your order for a 75% refund, which reflects the amounts taken by the various service providers and the additional expense we will incur in shipping the items you ordered to our warehouse for alternate use. We cannot promise a refund after shipping starts but will consider on a case-by-case basis.
Last updated: August 03, 2022 10:29
When will the game be delivered?
Crowdfunding campaigns are notorious for fulfilling later than promised. Our last campaign was no exception, but we feel like a global pandemic was a pretty good excuse. That said, we are building in a very big buffer so we can avoid that in this campaign. We expect fulfillment to commence no later than July of 2023.
Last updated: July 26, 2022 06:10
I signed up for pre-launch notification but did not order any items. Will I still get the free cardboard advantage tracking tokens?
No. You will only receive the free cardboard advantage tracking tokens if you signed up for pre-launch notification AND added at least one add-on to your pledge.
Last updated: September 08, 2022 10:29
Shipping and VAT clarification
For the following regions, VAT is included in the line that only shows as Shipping on the pledge manager. United Kingdom (UK) European Union - Austria (AT), Belgium (BE), Bulgaria (BG), Croatia (HR), Cyprus (CY), Czech (CZ), Denmark (DK), Estonia (EE), Finland (FI), France (Fr), Germany (DE), Greece (GR), Hungary (HU), Ireland (IE), Italy (IT), Latvia (LV), Lithuania (LT), Luxembourg (LU), Malta (MT), Netherlands (NL), Poland (PL), Portugal (PT), Romania (RO), Slovakia (SK), Slovenia (SI), Spain (ES), Sweden (SE)
Last updated: October 11, 2022 08:20
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.